Sign In to Your Rural 1^st Account

myAccount is our new online platform where you can view your accounts, current loans, upcoming payments, and autopay status. myAccount also makes it easier to complete tasks and upload documents related to your account. You can also sign up for mobile banking.

We’re working on more improvements that will allow you to see your transaction history and move money.

Visit the Online Banking Sign In page or open the mobile app.

Select the Register link to begin. You will need your Social Security Number (or EIN) and your Loan or Account Number. These can be found in your closing packet or account statement.

You will also need your email address and access to the phone number you provided for your loan application to verify your identity.

For help with the registration process, visit our online banking information page.

You can view your construction loan details, draw schedule, inspections, and project status through BUILT. If you need help accessing the project dashboard or submitting draw requests, please contact your Construction Specialist.

If you haven’t registered yet, you should have received an email a few days after your loan closing with your access information.

Currently, myAccount is available by invitation only. To enroll in myAccount, please reach out to our Customer Care team at 1-855-800-7976 (8:00 AM to 6:00 PM ET, Monday through Friday).

Coming soon: We’re working on a new way for all customers to create and sign up for myAccount in the coming months.

For both Online Banking and myAccount, you use your email address to access your account. If you’ve forgotten your password, please use the Forgot Password link on the respective sign in pages to reset it.

For online banking access help:

If you’ve forgotten your password, use the “Forgot Password” link on the sign in page to reset it. If that doesn’t solve it, contact our Rural 1^st Loan Servicing team at 1-855-353-2853 (8:00 AM to 5:30 PM ET, Monday through Friday).

For myAccount access help:

If you’ve forgotten your password, use the “Forgot Password” link in myAccount to reset it. If that doesn’t solve it, contact our Customer Care team at 1-855-800-7976 (8:00 AM to 6:00 PM ET, Monday through Friday).

We offer several ways to make a payment on your loan. As a rule, whenever you make a payment on your loan, the amounts due (e.g. principal, interest, escrow, and/or fees if applicable) are paid first before additional principal can be paid. Learn more about our payment options and choose the payment method that is right for you.

If your autopay was originally set up by one of our team members, please contact our Customer Care Team at 1-855-800-7976 (8:00 AM to 6:00 PM ET, Monday through Friday) for assistance with updating your recurring payment, modifying payment details, or changing the account used for payment.

If you originally set up your autopay through Online Banking, you can manage it anytime by signing in to Online Banking and navigating to Payments > Autopay Settings. There, you can schedule or update recurring payments, change the payment amount, or select a different payment account.

If you believe you’ve been a victim of fraud or identity theft, it’s critical you act quickly.

Please contact our Customer Care team at 1-855-800-7976 (8:00 AM to 6:00 PM ET, Monday through Friday) to report the situation. It’s also important you contact your other financial institutions and alert them to your concerns.

• To report identity theft, please contact the Federal Trade Commission.
• To learn more about common scams and how to stay safe, please read these resources on the FBI’s website.