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Help & Support

We’re here to ensure you always feel supported and informed. Check out the resources below.

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Phone: 1-855-800-7976
Email: [email protected]


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Online Banking Support

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Online Banking Support

Loan Types

Read about our loan products, process and more.

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Talk to a Loan Officer

Submit a loan inquiry and one of our loan officers will contact you to answer questions and discuss your options.

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Popular Questions

Do you finance barndominiums?

Yes, we finance most barndominiums! We don’t charge a higher rate or require a larger down payment or have shortened terms. Learn more about barndominium construction.

What can be used as equity?

At Rural 1st, we value both the acreage and any site improvements on the property, such as outbuildings and fencing to make sure you qualify for the maximum loan amount.

Does Rural 1st have an estimated monthly payment calculator?

Yes, use our Mortgage Calculator to get an idea of your estimated payments and loan possibilities.

Do you finance land that I want to leave natural and not build on?

We do offer loans on bare and timbered land without an intent to build. Learn more about land loan options here.

What are your hours of operation?

Our Customer Care team is available Monday through Friday 8:00 a.m.–7:00 p.m. ET. You can reach us by calling 1-855-800-7976 or emailing [email protected].

What types of loans do you offer?

We offer a variety of mortgage options to fit your needs including home loans, construction loans, lot loans, land loans and home equity loans. Learn more about loan options here.

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